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PERSONAL ACCESS CODE

We require our members to update their Personal Access Code (PAC) regularly. Learn how to change or reset your (PAC) to keep your account safe.

 

How to Change/Update your PAC


MOBILE APP

 

1. Login to the Interior Savings banking app.

2. Select the 'Settings' icon.

3. Select 'Change Personal Access Code' from the options.

4. Enter your current PAC, followed by the new PAC and click 'Save' to save your changes. 

5. Your PAC is now updated.

ONLINE BANKING

 

1. Login to Online Banking.

2. In the left-hand navigation, select 'Profile and Preferences'.

3. Under Profile and Preferences, select 'Change Personal Access Code'.

4. Enter your current PAC, followed by the new PAC and click 'Submit' to save your changes. 

5. Your PAC is now updated.

 
 

Tips for Creating a Strong PAC

  • Your PAC must include at least one uppercase letter, one lowercase letter, one number and be between 9 to 30 characters long.
  • The following special characters ! # $ ’ ( ) , - . / : ? @ \ | are also permitted, but are optional.
  • Previously used PACs cannot be repeated.
  • To help protect your account, avoid using names, dates or numbers tied to your identity (such as birthday, family name, pets, street).
  • Use a PAC that differs from your other banking, email, and social media accounts.

  • Creating a complex but memorable sentence or sequence of words and numbers will make it harder for others to guess your PAC.

 

Forgot Your PAC?

Click the button below 'Reset PAC' or follow these steps on how to reset your PAC in Online Banking.

1. Click the Online Banking login button.

2. Click 'Forgot your PAC?' link to the right hand side of the PAC field.

3. Enter your MEMBER CARD® debit card number, click Continue.

4. Complete the Verify Your Identity section. Enter your new Strong PAC, click Continue.

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