Member Service Centre Hours:
Monday to Friday
8:00 am to 6:00 pm
8:00 am to 4:00 pm
Holiday Hours & Closures
Please CLICK HERE > for a full list of holiday hour closures.
Lost or Stolen Debit Card
Please call our Member Service Centre to report a lost or stolen debit card ☎ 1-855-220-2580
After Member Service Centre hours, please call:
☎ 1-866-932-2490 Within Canada and the Continental U.S.
☎ 1-925-357-4891 Outside of Canada and the Continental U.S. (long distance charges will apply)
In the event of a lost or stolen wallet, let our checklist guide you through the steps you need to take to protect yourself and your money.
See our Checklist >
Collabria Credit Card Support
☎ 1-855-341-4643 Lost or Stolen Credit Card (Canada/U.S.A.)
☎ 1-647-252-9564 Lost or Stolen Credit Card (International Collect)
Protecting your privacy is our top priority. If you have any concerns or questions regarding your privacy, please call ☎ 1-855-220-2580 to contact our Privacy Officer.