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Whether you prefer the phone, email, or coming into your local branch we’re here to help.


Member Service Centre

Our Member Service Centre team is here to answer your questions and help make your banking easier and more convenient. We’re open 6 days a week to help you manage all your banking needs.

☎ 1-855-220-2580

Outside of Canada & U.S.A.

(Long distance charges may apply)



After Member Service Centre hours, please call:

Outside of Canada & U.S.A. 
(Long distance charges may apply)


Member Service Centre Hours:

Monday to Friday

8:00 am to 6:00 pm


8:00 am to 4:00 pm



Holiday Hours & Closures

Please CLICK HERE > for a full list of holiday hour closures.


Lost/Stolen Debit Card or Wallet, and to Report any Unusual Banking Activity, Locked Accounts

Please call our Member Service Centre immediately to report an incident ☎ 1-855-220-2580

After Member Service Centre hours (available 24 hours a day), please call:

☎ 1-866-932-2490 Within Canada and the Continental U.S.

☎ 1-925-357-4891 Outside of Canada and the Continental U.S. (long distance charges may apply)

Our checklist will help guide you through the steps you need to take to protect yourself and your money in the event of a lost or stolen wallet.
CLICK HERE >  to see our checklist.


Collabria Credit Card Support

☎ 1-855-341-4643 Lost or Stolen Credit Card (Canada/U.S.A.)

☎ 1-647-252-9564 Lost or Stolen Credit Card (International Collect)


Resolving Your Concerns

Interior Savings is committed to delivering high quality service to members and customers. Our Market Code identifies the standards we adhere to as an organization, the way we conduct ourselves and how we treat you. We’re committed to doing everything we can to help you resolve your concerns. Learn more about this process.

Privacy Inquires

Protecting your privacy is our top priority. If you have any concerns or questions regarding your privacy, please call ☎ 1-855-220-2580 to contact our Privacy Officer.