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​No matter where you are in the world and what your issue might be, you have our support 24/7.


Card Support


Current Cardholders

24/7 Cardholder Service

Canada and U.S.: 1-855-341-4643

International Collect: 1-647-252-9564

Card Activation

To activate your new Collabria Mastercard visit MyCard Info or call 1-866-498-3840

PIN Change

To change your PIN after activation call PIN NOW at 1-844-788-2725

Report a Lost or Stolen Card

Canada and U.S.: 1-855-341-4643

International Collect: 1-647-252-9564


*Please note that this email is not secure; it is for general inquiry only. Do NOT include your account information. If you have a specific question about your account, please call Cardholder Service.

Insurance Support


Assurant Solutions

For Auto Rental, Mobile Device, Purchase Protection, and Extended Warranty.

Canada and the U.S.: 1-855-255-4037

International Collect: 1-613-634-4956

Desjardins Insurance

For Health Care, Trip Cancellation/Interruption, and Baggage.

Canada and the U.S.: 1-800-463-1623

International Collect: 1-418-647-5299

Service Hours:

Monday to Friday
8:00 am to 8:00 pm EST

8:30 am to 4:30 pm EST

Travel Assistance

For Illness or Accidents that occur while travelling.

Canada and the U.S.: 1-844-234-6255

International Collect: 1-514-875-4126

Always Here for You

Get the support you need right away.