No matter where you are in the world and what your issue might be, you have our support 24/7.
24/7 Cardholder Service
Canada and U.S.: 1-855-341-4643
International Collect: 1-647-252-9564
To activate your new Collabria® Mastercard® visit the Collabria® website or call 1-866-498-3840
To change your PIN after activation call PIN NOW at 1-844-788-2725
Canada and U.S.: 1-855-341-4643
International Collect: 1-647-252-9564
*Email: info@collabriafinancial.com
*Please note that this email is not secure; it is for general inquiry only. Do NOT include your account information. If you have a specific question about your account, please call Cardholder Service.
For Auto Rental, Mobile Device, Purchase Protection, and Extended Warranty.
Canada and the U.S.: 1-855-255-4037
International Collect: 1-613-634-4956
For Health Care, Trip Cancellation/Interruption, and Baggage.
Canada and the U.S.: 1-800-463-1623
International Collect: 1-418-647-5299
Monday to Friday
8:00 am to 8:00 pm EST
Saturday
8:30 am to 4:30 pm EST
For Illness or Accidents that occur while travelling.
Canada and the U.S.: 1-844-234-6255
International Collect: 1-514-875-4126
Get the support you need right away.
Collabria trademark is Collabria Financial Services’ property.
The Collabria Mastercard is issued by Collabria Financial Services Inc. pursuant to a license from Mastercard International Incorporated.
Collabria Financial Services Inc. (“Collabria”) is an independent entity from your credit union with no ownership interest in the other. If you choose to obtain Collabria credit card services through a referral from your credit union, it will receive compensation from Collabria.
