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OUR WAY FORWARD

Making a positive difference in people’s lives and enriching each member’s life journey while keeping the human touch in a digital world.

How this is Achieved

We put our expertise and profits to work for our communities, stepping up to help everyone get ahead. When they succeed, we all succeed.

We can be counted on to help our members do more, reach higher and live richer. Our members are our focus.

We work hard to perfect the blend of digital banking and personalized care our members need to succeed in today’s changing world.


We Commit to our Values

Being Collaborative

  • We support our members, communities and colleagues
  • We are team players, making the most of our colleagues’ and partners’ expertise

  • We welcome different points of view and share knowledge to help each other


Being Curious

  • We ask questions to understand members’ needs and have a can-do approach to solving every challenge

  • We are always looking for new ways to make everyone’s lives easier
  • We love to learn new skills and seek out knowledge

Being Courageouss

  • We do what’s right, not what’s easy, going the extra mile for our members

  • We embrace change and take action in the face of uncertainty
  • We are not afraid to speak up and challenge the status quo