Pre-Authorized Transactions

Setting up automatic deposits or withdrawals is easy! Identifying the proper account identification numbers is important so that these transactions are processed accurately and timely.

Find Your Account Information in Online Banking

There’s no need to visit a branch or find a spare cheque when you need to set up a pre-authorized transaction on your account. Now you can easily get your account information when logged on to online banking. Here’s how:

  1. Login to Online Banking.
  2. Click on the Account Activity page of the account you want the transaction to either deposit or withdraw from (Chequing, Savings, or Investment Savings).
  3. Click on the ‘Direct Deposit and Pre-Authorized Debit (PAD) Form’ link
  4. A PDF file will then download a ‘void cheque’ with your account information. To see an example please click here.
  5. You can then give an electronic or printed copy of the ‘void cheque’ to the company that will be crediting or debiting your account.  
  6. You can also use this information to complete a receiving company’s form with the information available on the ‘void cheque’.
Sign up for Mobile Banking Alerts if you would like to be notified when a deposit or withdrawal goes through your account.

Don’t have online banking? Sign up here.

Pre-Authorized Deposits

There are three identification numbers within the encoding on a cheque that are required to set up a pre-authorized transaction:

  • Transit/Branch
  • Institution
  • Account

Sample Personal Cheque

Transit/Branch Institution Account

Pre-Authorized Withdrawal

Setting up a pre-authorized withdrawal or making a change is also easy. The options include:

  • Contact the receiving company directly
  • Most companies have on their websites the ability to set-up pre-authorized withdrawals online or a form may also be available OR
  • Contact our Member Service Centre at 1-855-220-2580 for assistance.

Always here to help.

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