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CONTACT US

Whether you prefer the phone, email, or coming into your local branch we’re here to help.


Member Service Centre

Our Member Service Centre team is here to answer your questions and help make your banking easier and more convenient. We’re open 6 days a week to help you manage all your banking needs.

☎ 1-855-220-2580

Outside of Canada & U.S.A. 
(Long distance charges may apply)


☎ 1-250-469-7014


After Member Service Centre Hours

For technical support, please call:

 


Outside of Canada & U.S.A. 
(Long distance charges may apply)

Member Service Centre Hours

  Monday to Friday

7:00am - 7:00pm

  Saturday

8:00am - 4:00pm

  Sunday

Closed

 


Additional Support

 

Available Monday to Friday: 8:30am - 5:00pm

☎ 1-855-788-8999

✉ investments@interiorsavings.com

Our Investment Solution Centre can help with: 

  • Opening an investment account
  • TFSAs, RRSPs, RESPs
  • Term Deposits

  • Financial advice and planning
  • See more

Available Monday to Thursday: 8:30am - 5:00pm​; Friday: 8:30am - 4:30pm

Book a Call >

Our Commercial Services Centre can help with: 

  • Merchant Services
  • Project Financing
  • Letters of Credit
  • Payroll Services
  • Automated Funds Transfer
  • Construction and Commercial Mortgages
  • See more

Kelowna area: ☎ 250-862-4728

All other locations: ☎ 1-877-861-4728 (Toll Free)

See the TeleTouch Banking Guide >

☎ 1-855-341-4643 Lost or Stolen Credit Card (Canada/U.S.A.)

☎ 1-647-252-9564 Lost or Stolen Credit Card (International Collect)


If you've lost your credit card or it has been stolen, our checklist will help guide you through the steps you need to take to protect yourself and your money.  Lost or Stolen Card Checklist >  

Please call our Member Service Centre immediately to report an incident ☎ 1-855-220-2580


After Member Service Centre hours (available 24 hours a day), please call:

☎ 1-866-932-2490 Within Canada and the Continental U.S.

☎ 1-925-357-4891 Outside of Canada and the Continental U.S. (long distance charges may apply)


Our checklist will help guide you through the steps you need to take to protect yourself and your money in the event of a lost or stolen wallet.
Lost or Stolen Card Checklist >  

Please call our Member Service Centre immediately to report an incident ☎ 1-855-220-2580


After Member Service Centre hours (available 24 hours a day), please call:

☎ 1-866-932-2490 Within Canada and the Continental U.S.

☎ 1-925-357-4891 Outside of Canada and the Continental U.S. (long distance charges may apply)

Please call our Member Service Centre immediately to report a suspicious text and/or email message that you've received ☎ 1-855-220-2580


After Member Service Centre hours (available 24 hours a day), please call:

☎ 1-866-932-2490 Within Canada and the Continental U.S.

☎ 1-925-357-4891 Outside of Canada and the Continental U.S. (long distance charges may apply) 

Learn about our online security >

Interior Savings is committed to delivering high quality service to members and customers. Our Market Code identifies the standards we adhere to as an organization, the way we conduct ourselves and how we treat you. We’re committed to doing everything we can to help you resolve your concerns. Learn more about this process.

Protecting your privacy is our top priority. If you have any concerns or questions regarding your privacy, please call ☎ 1-855-220-2580 to contact our Privacy Officer.

 


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