And let's hear it from you.
We’re always happy to hear from our members, so we’ve given you lots of ways to get in touch. Click one of the following or use our quick navigation links to the right:
- Member Service Centre
- Questions or Comments: Product & Service
- Technical Support
- Find a Branch or Surcharge Free ATM
- Feedback Form
Get more information
Lost or Stolen Card Expand/Collapse
MemberCard (Debit Card)
To report a lost or stolen MemberCard or unusual MemberCard activity please contact our Member Service Centre
After Member Service Centre hours, please call:
MasterCard (Credit Card)
Privacy Inquires Expand/Collapse
We take complaints very seriously and use them to identify and rectify problems. By solving your issue or concern, we will have ultimately improved our service levels to all members.
If you have a problem, issue or complaint of any sort, we encourage you to contact us by one of the methods below.