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And let's hear it from you.

We’re always happy to hear from our members, so we’ve given you lots of ways to get in touch. Click one of the following or use our quick navigation links to the right:

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Lost or Stolen Card Expand/Collapse

MemberCard (Debit Card)

  • To report a lost or stolen MemberCard or unusual MemberCard activity please contact our Member Service Centre  
  • After Member Service Centre hours, please call:

Mastercard (Credit Card)

  • To report a lost or stolen Mastercard please call:
    • Within Canada and the Continental US 1-800-561-7849 (toll free)
    • Outside Canada and the Continental US 1-306-566-1276 (long distance charges apply)

Privacy Inquiries Expand/Collapse

We will protect your privacy and safeguard your personal and financial information. Period.

Concerns Expand/Collapse

We take complaints very seriously and use them to identify and rectify problems. By solving your issue or concern, we will have ultimately improved our service levels to all members.

If you have a problem, issue or complaint of any sort, we encourage you to contact us by one of the methods below.

Member Service Centre

Locate a branch

Locate Insurance Services

Locate Commercial Services

Locate Wealth Management