Contact Us

We want to hear from you.

We are always happy to hear from our members, so we have given you lots of ways to get in touch.

Member Service Centre

Toll Free 1-855-220-2580

Find a Branch/ATM

Use the quick navigation links in the right pane.

Holiday closures

Technical Support

Toll Free 1-866-932-2490 

24 hour Technical Assistance


We take complaints very seriously and use them to identify and rectify problems; ultimately improving our service levels to all members.

Privacy Inquiries

Toll Free 1-855-220-2580

(Call our Privacy Officer)

Privacy policy

Telephone Banking

250-862-ISCU (4728)

(Outside the Kelowna area call)

Toll Free 1-877-861-ISCU (4728)

Report a lost or stolen card Expand/Collapse

MemberCard (Debit Card)

To report a lost or stolen MemberCard or any unusual MemberCard activity, contact our Member Service Centre
Business hours Toll Free: 1-855-220-2580 within Canada & USA.
After hours Toll Free: 1-866-932-2490 within Canada & USA.

Outside North America

Long Distance: 1-925-357-4891 (Toll charges apply.)

(Credit Card)

To report a lost or stolen Mastercard please call:

24 hrs/7 days week

Toll Free: 1-800-561-7849 within Canada & USA.
Outside North America Long Distance: 1-306-566-1276 (Toll charges apply.)
Member Service Centre

Locate a branch

Locate Insurance Services

Locate Commercial Services

Locate Wealth Management