Skip to main content
Moving Forward Together

​Our Banking Conversion is September 18-21

Important Notices

Stay up to date with the Support Hub

Online Banking is Temporarily Unavailable

While we upgrade our Banking System there is no access to online banking or our mobile app.
​We apologize for any inconvenience this may cause. ATMs and Debit/Credit point-of-sale transactions are unaffected.

 Temporary Service Interruption
September 18 - 21

There are a number of services that are temporarily unavailable as we complete our banking system upgrade.  The temporary interruption will run from 6:00 pm on Friday, Sept 18 to approximately 6:00 pm on Monday, Sept 21 and include: 

Online Banking and Mobile App  |  Bill Payments and Interac e-Transfers |   TeleTouch Phone Banking
Small Business Online Banking   |   Interior Savings Branches 

See below for our temporary service hours and to find out which services are still available.


Fri, Sept 18OPEN Regular Hours
Sat, Sept 19CLOSED
Sun, Sept 20CLOSED
Mon, Sept 21CLOSED
Tues, Sept 22OPEN Regular Hours
Find a Branch >

Member Service Centre

Fri, Sept 18OPEN 8:00 AM to 6:00 PM
Sat, Sept 19OPEN 8:00 AM to 4:00 PM
Sun, Sept 20CLOSED
Mon, Sept 21OPEN 8:00 AM to 6:00 PM
Tues, Sept 22OPEN 8:00 AM to 6:00 PM

​Member Service Centre: ☎ 1-855-220-2580

Online, Mobile and Teletouch Banking

Fri, Sept 18AVAILABLE Until 6:00 PM
Mon, Sept 21AVAILABLE as of 5:00 PM
Tues, Sept 22AVAILABLE

​Services that are Available

Services that are available:

  • Interior Savings ATMs as well as other ding free credit union ATMs
  • Interior Savings debit cards and credit cards
  • Business as usual with Insurance Services, Commercial Services, Wealth, Estate Planning and Mobile Mortgages
Tues, Sept 22AVAILABLE

Resources to Download

Light-bulb icon

​Banking Conversion Guide

Read our guide for important information about the upgrade and how to prepare.

Outlined person and coin icon

​Banking Conversion Checklist

Get ready for the banking system conversion upgrade with our handy checklist.

Business banking icon

Small Business Conversion Checklist

Get ready for the banking system conversion upgrade with our handy checklist.

What else you Should Know

A Message From Our President and CEO, Kathy Conway

Find out more about the upgrade and the exciting opportunities it will bring, ​watch this message from our President and CEO, Kathy Conway.

Additional Resources

How to Prepare

Watch Our Videos Tips

Local Matters Blog Post

August 27, 2020
How to Prepare for our Banking Conversion. READ MORE >

July 24, 2020
What will Change with Member Numbers and Shares After our System Upgrade. READ MORE >

June 23, 2020
What's to Come with our New Banking System. READ MORE >

May 21, 2020
Moving Forward Together - A New Banking System is Coming. READ MORE >

Upcoming Changes

Personal Access Code  |  Account Changes  |  Interac e-Transfers  |  Online and Mobile Banking

​Member Numbers  |  Member Shares