Skip to main content

Additional Banking Services

TeleTouch Banking

With TeleTouch Banking use your telephone to: 

  • Access your account information
  • Set-up and pay bills
  • Transfer funds
  • Find out current interest and foreign exchange rates
  • Report lost or stolen cards

To access your account(s) using TeleTouch Banking you'll need your account number and Personal Access Code (PAC). 

Call the phone number listed below in the correct area where your home branch resides:

In the area Kelowna call: 250-862-4728

All other locations call: 1-877-861-4728 (Toll Free)


Manage your money at 4,500+ Canadian Credit Union ATMs, without paying a fee, including:  

  • Withdrawal cash
  • Deposit cash and cheques
  • Pay bills (at most locations)
  • View account balances

If you plan to travel outside of Canada, please contact us. We will update your account so you can use your MemberCard debit card for ATM withdrawals and point-of-sale purchases. Please note that ATM fees are applied to withdrawals from non Credit Union ATMs and at ATMs outside of Canada. 

  • $2.00 EXCHANGE® & Interac® ATM withdrawals in Canada
  • $3.00 U.S. and International ATM withdrawals

Sign-Up For Online Banking

Getting started with online banking is quick and easy!