Service Charges and Fees
Effective May 1, 2018
Wire Transfer Fee Changes Effective April 1st, 2020.
Please see below for more information.
Incoming Wire Transfers
| Current Cost | New Cost | |
|---|---|---|
| Cad Funds | $10 CAD | $13 CAD |
| USD Funds | $15 USD | $15 USD |
Outgoing Wire Transfers
| Current Cost | New Cost* | |
|---|---|---|
| Cad in Canada | $25 CAD | $30 (Up to $9,999) $40 ($10,000 - $49,999) $50 (Over $50,000) |
| Cad to Other countries | $25 CAD | |
| USD to usa | $25 USD | |
| USD to other countries | $25 USD | |
| other currency to all countries | $25 CAD | |
*Fees will be charged in applicable CAD/USD currency.
General Service Charges
| Account closed within 90 days of opening | $25 |
|---|---|
| canadian credit union atm withdrawal | Free |
| Exchange® and interac® atm withdrawals in canada | $2 |
| us and international atm withdrawals | $3 |
| business deposit book for non-business accounts (plus gst) | $5 |
| canadian cheque in us funds | $15 |
| cheque cashing for non-members (excludes federal and provincial government cheques) | $5 |
| cheque printing | $3 /sheet |
| collection items recieved | $20 + draft fee |
| collection items sent | $20 + draft fee + bank fee if applicable |
| dormant account admin (up to 10 years) | $5 /month |
| dormant account admin (over 10 years) | $100 |
| Drafts (no charge for horizon, smart, and unlimited package) | $7 |
| phone request to transfer funds or cover overdraft | $5 |
| me-to-me transfers (sent) | $1.50 |
| me-to-me transfers (recieved) | No charge |
| item search (within 90 days) | $5 |
| item search (past 90 days) | $30 /hour $15 minimum |
Other Service Charges
| membership replacement card | First card free each year, then $5 each. |
|---|---|
| Overdraft | $5 /item and interest |
| postdated item (excluding mortgage & loan payments) | $5 |
| charge back (personal & business) | $7 |
| non-sufficient funds (NSF) | $48 |
| non-nsf returned item | $5 |
| transfer rrsp, tfsa, or rrif to another institution | $100 |
| stop payment set up in branch | $15 |
| stop payment set up on MemberDirect® Banking | $10 |
MEMBERCARD® and Design are registered certification marks owned byCredit Union Central of Canada, used under license.
Safety Deposit Box Annual Fee (plus GST)
| small (1.5x5) | $45 |
|---|---|
| Medium (2.5x5, 3.25x5) | $65 |
| Large (2.5x10, 5x5) | $90 |
| coin (5x10) | $150 |
| extra large (10x10) | $250 |
| drilling box | At cost, $200 minimum |
| Replace key | At cost, $20 minimum |
$10 discount on annual fee for Horizon, Smart and Ultimate Packages.
Lending Service Charge Items
| blend & extend mortgage fee | $200 |
|---|---|
| construction mortgage | $750 if mortgage is less than $500,000 $1,000 if mortgage is greater than $500,000 |
| credit union seal | $100 |
| letter of credit application or annual renewal fee | $100 fee or 1% of principal, whichever is greater |
| letter of interest paid | $20 |
| lien searches | $15 |
| theworks new advance | $100 fee for new advances of $50,000 or less |
| delinquent loan/loc nsf fee | $48 |
| short term loan fee (under 6 months, interim financing) | 1/2 of 1% ($25 min) |
| discharges - includes preparation and execution of documents | $75 |
| mortgage processing fee (transfer or discharge of mortgage) | $150 |
| personal property registration | $25 and $5 /year |
| personal property changes to registration | $25 |
| searches - member request | $10 |
| release of personal covenant | $75 |
| suspension or alteration of loan payments/terms | $25 |
Notice of Service Charge Increases
Members will be informed of service charge increases either in writing 30 days in advance, or by posted notice at least 60 days in advance.
Complaint Procedure
Service charge complaints that have not been satisfactorily resolved by Interior Savings staff should be referred to your Branch Manager or in their absence, the Senior Vice Presidentand Chief Operations Officer:
Suite 300, 678 Bernard Avenue,
Kelowna BC,
V1Y6P3,
Telephone (250) 869-8200
or via Email to: feedback.team@interiorsavings.com.