Interior Savings will be opening a new branch in the south end of Penticton on May 4th which will become the primary service location for our Okanagan Falls and Penticton area members. Once the new Penticton location opens, branch services in Okanagan Falls will transition to one day a week beginning May 5th. Our Oliver Branch will now be a regional hub, serving our southernmost communities of Oliver and Osoyoos.
South Okanagan Branch Changes
As part of our ongoing enhancements, Interior Savings is making some changes with our South Okanagan branches in 2021.
We're Moving: Changes in the South Okanagan
As announced last fall, in 2021 we are making some changes in our South Okanagan Branches. We are opening a new branch in the south end of Penticton that will become the primary service location for our Okanagan Falls and Penticton area members. Once the new location opens, branch services in Okanagan Falls will transition to one day a week.
We have also combined our Osoyoos and Oliver branches to serve both communities out of one regional hub location in Oliver.
Adapting to Meet Your Needs
Why are we making these changes? We are adapting to meet the ever-changing needs of our membership. These enhancements will allow us to continue to grow and remain strong throughout the South Okanagan. Our decision to move to the south end of Penticton is in part a result of many members asking us to have a presence in the city. Penticton is increasingly becoming a primary location for shopping, school and work. Our new location will allow us to better serve our members who spend much of their time in the city. We are combining the Osoyoos and Oliver branches to ensure our southernmost branches remain strong – and making a hub branch to serve both communities is the best way for us to do that. We will continue to regularly meet with members in Osoyoos to support their lending and investment needs and are only a call, click or short drive away for all their other needs.
When Will This Take Place?
Our new Penticton Branch will open on May 4th, at which time our Okanagan Falls location will transition to one day a week. The Osoyoos – Oliver transition took place on February 27th. For members in other communities, there are no changes
Our Commitment to You
As always, community is at the heart of Interior Savings. While our branch addresses may be changing, our commitment to all of our South Okanagan communities is not. We remain committed to being here to serve you in many ways and will continue to invest in and support the many worthwhile organizations and initiatives that are in the region.
We understand you’ll have questions – some of which we hope to answer in our FAQ below. However, as always, please contact us at any time if you’d like to speak in person. We’re here to help.
Thank you for your business and support as we move forward together.
Frequently Asked Questions
We understand you’ll have questions – some of which we hope to answer below in our FAQs. Please contact us any time if you would like to speak in person. We’re here to help.
What can we expect to see going forward at the South Okanagan branches?
What hours will the Penticton Branch be open?
What hours will the Okanagan Falls Branch be open?
What changes can I expect at the Okanagan Falls Branch?
What changes will Okanagan Falls members see to their accounts?
What changes can I expect at the Penticton Branch?
Will the Penticton Branch be accepting cash deposits or providing cash withdrawals?
What changes will I see to cash at Penticton Branch?
Will there be changes to safety deposit boxes?
What changes can I expect to night deposit services?
What changes can Osoyoos members expect at the Oliver Branch?
Why are you making these changes?
I’m a member of the Osoyoos or Okanagan Falls branch. What does this mean for me?
How is Interior Savings going to continue to support me?
When will we start to see changes?
What about other branches? Will there be changes elsewhere?
What does this mean for the many organizations Interior Savings supports throughout the region?
How can I contact you if I have any questions?
Alternative Ways to Bank
In addition to calling or visiting any of our branches, you can call our Member Service Centre that’s open extended hours, or access your accounts 24/7 through online banking, telephone banking, or our mobile app
We've made it easy to get started with the many ways to bank with Interior Savings.
Download or print any of the helpful PDF guides below.