UPCOMING CHANGES

Personal Accounts

HEADSTART Package (Ages 0-17)
Going forward, the HeadStart package will become a chequing package with unlimited free transactions instead of 50 free transactions for the month.

TAX SAVINGS Account
This account will be closed and all of your funds moved to a new Plan24 Savings account.

TBILL SAVINGS Account
This account will be closed and all of your funds moved to a new Investment Savings account. This means:

• You’ll get increased savings interest
• You can make two free transfers a month. Any additional transactions or withdrawals are $5 each

Aside from these updates, all our other personal accounts will continue delivering the same great benefits and features:

MyChequing Package  |  Basic Package  |  Simple Package  |  Ultimate Package  |  Horizon Package

Business Accounts

BUSINESS Pack
All of our current business packages will be merging into one account – The Business Flex Package. This new account has six tiers and will automatically adjust your monthly fees up and down according to how many transactions you make each month. So you only pay for what you really use.

• Business 10 Pack $10
• Business 15 Pack $15
• Business 20 Pack $20
• Business 35 Pack $25
• Business 50 Pack $35
• Business Unlimited Pack $50

On top of which, you’ll also receive:

• No more over-limit transaction fees
• Free MemberDirect® Small Business Online Banking (currently this cost $3/month)
• Interac e-Transfers® included as a monthly transaction, which means no more immediate $1.50 fee per Interac e-Transfer

New Paper Statement Fee
The Business Flex Package includes free e-statements. There will be a $3 monthly fee for paper statements. Contact a Member Service Advisor or the Member Service Centre to opt-out of paper statements.

Your current lists of bill payees and e-Transfer recipients may not carry forward to the new banking system. We recommend you save or screenshot this information before the upgrade for safekeeping to add back into your account after the banking conversion takes place.

After the upgrade, you’ll receive a new unique member number in place of the multiple numbers you may have today. This shift will allow you to see a consolidated view of all your banking.

However, your original numbers will be linked to your new one so you can continue to use existing cheques and pre-authorized transactions as normal.

This change will allow our staff to shift our focus from you as a member number to you as a member.

Following the banking system conversion, we’ll be organizing your member information in a different way. Each member will be assigned a unique new member number which will cover all the products and services you have with Interior Savings. Because all products are under your name, there’s no need to switch to the new number to do your banking. This will eliminate the multiple member numbers that you may have today.  What else does this mean for you? The same easy access to your banking! And for our team? We’ll have an enhanced view of your finances which will allow us to serve you better.  

There’s more good news. Although you’ll have a new number randomly assigned to you, our background processes will be able to link your existing account numbers under the old banking system to the new number you receive after the upgrade. So, with this work being done securely in the background, you’ll be able to continue with your day-to-day banking as normal:

• No need to memorize or remember a new member number – When you visit a branch or call our Member Service Centre, our team of experts will be able to assist you with your banking – without the inconvenience of looking up a number. 
  
• Cheques – You can continue to use your existing cheques. They will continue to be valid.
  
• Scheduled deposits and payments – Preauthorized transactions such as payments and direct deposits will carry over to the new system. This includes bill payments and payroll deposits which will continue unchanged.
  
• ATM and Debit Cards – All MemberCards will remain active and valid.  
  

When you joined, you were required to deposit $5 into a Shares Account. This made you more than a customer at Interior Savings. You became a member and an owner with a say in how we do business. 

After we upgrade to the new system in the fall, there will be a small change. Each member will need to have $5 in their Share Account. Where current joint accounts have $10 or more in their Share Account, the $10 will be divided so that each member meets the $5 Share requirement.  Don’t worry, Interior Savings will shift the balance from one Share account to the joint account so the transition will be easy.