Our priority is ensuring all members have access to our full suite of products, services, and technology. By merging our systems in the spring, we’ll be able to do exactly that – giving Spruce members access to all the account options and digital banking solutions Interior Savings members enjoy.

Customer service and our members’ financial wellbeing are of the utmost importance to Interior Savings. Upcoming changes will not replace the face-to-face customer service you enjoy. These changes will simply ensure that we have more digital banking solutions available to support members who prefer managing their finances online.

We will be using numerous communication channels to ensure members are informed about upcoming changes. These include:

• Email – We will be emailing often to ensure members know what to expect leading up to the changes.
• Mail – We will be sending important information about the changes via letter and postcard.
• Online Banking – We will place communications within online banking for easy access.
• Website – We will regularly be updated this page with the latest information to keep members informed.
• In-Branch Materials – Branches will display announcements, as well as provide printed copies of resources to help members during the transition.
• Statement & E-Statement Inserts – Inserts will communicate any changes to members’ bank statements 

So make sure you don’t miss any important updates by keeping your contact details up to date with us. You can do this:

• Online – Log in to Online Banking > Profiles & Preferences > Change Contact Information
  
  
• By Phone – Call your local Prince George branch at 250-562-5415 or toll free at 1-866-562-5411
  
  
• In-Person – Visit your local branch
  • Get Directions to Hart Branch >
  • Get Directions to Victoria St Branch >

Interior Savings will never send you an email or text asking you to share personal information, including account details or login credentials.

Here are some more security tips to help you stay secure online:

• Update your systems – Keep all your devices’ operating systems and security software up to date to take advantage of the latest fraud prevention features.
• Be cautious – If you are not sure about a website, email, or text message, close it or delete it without clicking on any links.
• Report fraud immediately – If you suspect you have fallen victim to fraud, contact Interior Savings asap so we can you help secure your accounts and your local authorities to report the fraud.
• Keep contact details current – Things change, including phone numbers, email, and home addresses. Ensuring we have your current contact information on file helps us prevent fraud. So, the next time you visit your local branch, please confirm we have the correct phone number, email, and home address on file for you. You can also update your contact information within Online Banking or by calling your local branch at 250-562-5415