Security Features for Online Banking

At Interior Savings protecting your privacy and safeguarding your personal, business and financial information is our highest priority. Our online services offer you the best security currently available and this is done through the use of industry standard security techniques, including:


Interior Savings has introduced a high-security web certificate from VerSign that positively identifies our website, as being authentic.  Visitors to our website will see a green address and a security status bar with a pad lock that toggles between Interior Savings Credit Union [CA] and Identified by VeriSign.  If you click on the security bar you’ll find more information that confirms our website is authenticated by VeriSign.  

Increased Authentication

The first time you login with your 16 digit Member Card number, you'll be asked to set up some new security features:

Security Questions

We will also ask you to pick three security questions  and provide answers for these.  This information is associated with your MemberDirect information and the trusted computers that you use.  If you access online banking from a new or public computer or a computer that you have not permanently registered, you'll be prompted to answer one of these previously set-up security questions in order to authenticate your identity.

Security Image and Caption

You will need to pick a security image and caption  that you will recognize.  This security image and caption will appear each time you login, and it's a way you can ensure you are using Interior Savings' online banking site.

These measures are designed to help prevent password or "phishing" scams.  Phishing is an attempt to fraudulently acquire personal information such as usernames, passwords and account numbers.  If you sign into online banking and the security image and caption doesn't appear, please close the site and re-enter  If your security image and caption appears, you know you are using our secure online banking site.


Encryption ensures that information cannot be read in transit or changed by scrambling the data using a complex mathematical formula. Some browsers can create a more secure channel than others, owing to the ‘strength’ of their encryption. We use only the strongest channel available - referred to as 128-bit SSL (Secure Socket Layer).

If you have a browser that only supports ‘weaker’ encryption such as 40-bit or 56-bit SSL, you will need to upgrade your browser before using our site. The longer and more complex the ‘key’ is, the stronger the encryption. The 40 and 128 refer to the length of the key. Since 128 is longer, than 40, it is more secure. According to Netscape, 128-bit encryption is trillions of times stronger than 40-bit encryption.


If you have any questions about online banking please review our help section or call our technical support line at 1-866-932-2490 and our knowledgeable staff will be happy to help you.