Mobile App FAQs

The following are Frequently Asked Questions (FAQs) about the Mobile app:

Do I have to pay anything? Expand/Collapse

Absolutely not. The Interior Savings mobile app is free for our members to download, and you will never be charged for using the app. However, since the mobile app uses data your carrier may charge, so standard data and messaging rate may apply.

Are there any operating system requirements? Expand/Collapse

Apple:

Yes, in order to access the Interior Savings mobile app you need to ensure your device is running on the appropriate iOS. To access the iTunes store and see which version you need, click here.

If you're not sure which iOS you are running just follow these steps to find out:

  • Tap "Settings"
  • Tap "General"
  • Tap "About"
  • Scroll down the screen. Your iPhone version is will be listed to the right of "Version".

Android:

Yes, in order to access the Interior Savings mobile app you need to ensure your device is running the appropriate OS. To access the Google Play store and see which version you need, click here.

If you don't know which OS you are running just follow these steps to find out:

  • Tap "Settings"
  • Tap "About Phone"
  • Your Android version is will be listed

How do I download the new Interior Savings Mobile App on my iPhone? Expand/Collapse

Downloading the new Interior Savings Mobile App is easy. Just follow these six steps:

  1. Open the Apple App Store on your iPhone and search for Interior Savings or click here
  2. Next, verify that the author of the app is Interior Savings, by scrolling to the bottom of the info screen and checking the company information.
  3. Review the information and click on the "Free" icon at the top.
  4. When the icon changes to "Install," click on it again.
  5. When prompted, enter your App Store credentials.
  6. The app will download and install onto your device.

What is QuickView? Expand/Collapse

The unique QuickView feature displays the balances of your selected accounts at any time the app is open, without needing to login first.

Does the QuickView feature automatically display my balances? Expand/Collapse

The default setting of the QuickView feature is "off". You can turn on QuickView under Settings/Preferences on the mobile app.

Will the mobile app work if I have a shared of joint account? Expand/Collapse

Yes. Just enter your account details as you normally would.

I don't see my Personal Access Image and Phrase when logging in. Is something wrong? Expand/Collapse

No. Because you can download the app directly from the Apple store, the authenticity of the application has been verified by Apple. Since you don't need to worry about the authenticity of the app, we have removed the personal access image and phrase to make your experience quicker and easier.

How do I remove the Interior Savings Mobile App from my phone? Expand/Collapse

Simply highlight and hold down the Interior Savings icon on your screen. An 'x' will appear on the upper-right corner of the icon. Touch the 'x' and the app will be deleted from your iPhone. Then, click on the Home button to stop the icons on the screen from shaking.

Will Interior Savings mobile banking for smart phones continue to be available? Expand/Collapse

Yes. Interior Savings mobile banking for smart phones continues to be fully operational. You can use mobile banking with any Internet-enabled phone.

Will the Interior Savings Mobile App functionality be available to retail and business members who require dual signatures for transactions? Expand/Collapse

Yes, however, some restrictions will apply, as they do in online banking. Inter-member transfer and bill payments will be restricted.

My phone has been lost or stolen. Is my banking information at risk? Expand/Collapse

If your phone should ever go missing, only the QuickView account balances can be viewed if you have activated this feature. Other transactions on your account can only be accessed if someone knows your Personal Access Code (PAC). Contact your mobile carrier to have your phone deactivated. And, if you're concerned about your personal access code for online banking being at risk, click here right away to have it changed. 

Download the Interior Savings Mobile App now

Apple App Store

Google PlayStore